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March 11, 2022, 10:15 p.m.

Hello good people! Just sharing my recent experience in tak

Hello good people! Just sharing my recent experience in taking my beloved Apple I-Phone 6S-Plus (32G) in for a new battery at the Apple "Genius" Technicians. I had a rather testy experience with the entire process that they have now. When you get in to the Store someone will direct you to the correct area of the interior of the store, like a large chicken coup area. Gone is the line to see "one" technician for your device, hence 8 years ago as I remember! Today, you see several people with the Blue T-Shirts with a tiny Apple emblem and everyone just moving in and out from the large BIG Back rear door.
The process is all about the first person that sees you types in your issue. However, I had already typed my issue when I booked the appointment. The battery still worked fine, just that it started to discharge a little faster and didn't have the same capacity, hence almost 4-years old.
Sunday afternoon at 2:30pm was the earliest appointment over at The Mall at Millennia (Orlando, Florida) since BEST BUY told me earlier that Sunday that they didn't have the Battery and that they didn't service my Apple I-Phone 6S-Plus any longer and reason I had to book the appointment with APPLE at the mall later in the day!
Well, on Sunday I had thought all was okay with my beloved Apple I-Phone after they gave it back after waiting around for another 55 minutes. It was sort of strange that the battery showed only 2% capacity charge but, I was so tired of waiting around that I said, "Give me the Phone and I will finish the charge in my car." Well, the wrong thing to do as all night long the Battery never increased its capacity above 2% and I tried several cables and chargers, plus I performed two (2) hard resets and nothing.
Today (Monday) the first Genius Technician from today thought it was a Software Problem! It was my thoughts that something was not left connected correctly inside my I-Phone. It kept Turning OFF on the technician and I kind of hinted several times that I don’t believe the New Battery is taking charge even though the displays says it is as the battery never went above 2% capacity but, he didn’t listen to me.
This technician wiped the entire memory and EPOM memory (erasable programmable read-only memory). This took 35 minutes and guess what? At the very end my Apple I-Phone turned OFF on him again! He didn't have the decency to look me in the EYE and tell me that I was correct in my assessment and instead, he placed my I-Phone in a bubble bag so, the 2nd technician can open it in the back room!
Monday's visit resulted in the back room technician found the cause and she informed me that the Genius Technician from yesterday (Sunday) left my DOT Power connector and Antenna Connector underneath the new Battery!
How can this be possible, right! This is the reason the Battery never went above 2% capacity. So, after they opened my I-Phone for the 2nd time and gave it back, I made sure to wait another 20 minutes allowing my I-Phone to charge and took the opportunity to set everything up like new because the wiping of memory from the first technician! I forced them to give me an additional 30 days of warranty in case anything else happens to my I-Phone 6S-Plus (32G) because of me coming back today and their rather SLOPPY workmanship from Sunday!
I Love my APPLE I-Phone 6S-Plus and they were trying to sell me the I-Phone 13 PRO MAX ($1,100 Big Ones), I said no way Jose! As a matter of fact, my 6S-Plus is the same size as the new 13 Pro Max with the exception that the 13 Pro Max does have about 1/4 of inch of additional screen TOP & Bottom over my 6S-Plus but, this in my opinion was not enough to open my wallet of $1,100 plus tax!!!
You know WHAT? After all of this, I finally found a very good You-tube Video and I could have done it myself! Apple Service has changed totally and in my humble opinion APPLE no longer has the skilled and experienced employees to service their devices!! I am glad that I turn OFF my I-Phone last night so, not to stress the New Battery!
Here is a very good video that I found today but, I thought for $49.99 plus tax it was a no brainer to allow Apple "Genius" technicians do the job, however, I am not so sure anymore!!!


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9
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March 11, 2022, 10:18 p.m.

Mistakes happen. They fixed the issue for you which in the end is what matters. The 6s plus is a 6 year old phone so you should be happy anyone still services it. Yes the new ones are spendy but in my opinion you could go with the regular iPhone 13 - have a much bigger screen in a smaller package, better cameras, battery, processor, screen resolution, speakers, faster internet etc. The only people that actually “need” a pro version are YouTubers. For everyone else it’s a preference thing.

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March 11, 2022, 10:18 p.m.

Oh, forgot to include the Video of which I could have done it myself, next time!

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March 11, 2022, 10:18 p.m.

It happens. Once in a while, a mistake happens but the good part is they’ll do what it takes to make it right including replacing your device as needed. And watching YouTube videos, it looks really easy. But if you’ve never opened a smart phone before, there is a chance a mistake will happen and in worse case, you will end up spending more. Also, after a repair, it’s a good idea to give them time to complete the service including factory restore to ensure all works fine.

Yes, I have done a Battery replacement on my I-Phone 4S. It still works!

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March 11, 2022, 10:18 p.m.

Im with you, but for me its my iPhone 8 256g. I haven’t had any issues & original battery is still good… but i will replace batteries as needed to keep my 8

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March 11, 2022, 10:18 p.m.

Eventually you won’t be able to update it. Then what?

what's your point?
All iPhones will eventually be unable to update in the future.

But it doesn't mean that the phone will be useless anymore.

to a certain extent. I had an old IPhone 3, that eventually wouldn’t let me make calls on. I have an old 2nd Gen IPad, that is nothing but a bookend now because it isn’t able to be updated. I choose to use a newer model IPhone because my 7+ was slower and the battery was pretty much non usable. I was having to charge it at least 6 times a day, dnc sometimes 8-10 times a day. Now with my 13PM, which I was able to use a $350 trade in for my 7+ to lower the cost of my 13PM. That is yet another thing about keeping an older model. Every year, trade in prices go down. If keeping your old phone is what you want to do, by all means, it’s your choice. I’m just saying what happens eventually.

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March 11, 2022, 10:18 p.m.

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March 11, 2022, 10:18 p.m.

So to summarize you have an old phone and someone made a mistake. Things happen and it is true eventually your 6 will no longer work to which I am sure you will type a long comment about how that shouldn’t be and etc.

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March 11, 2022, 10:18 p.m.

I get the latest model every 2 years. Life is short.

Good for you, Gene! Go at it. I am used to my Phone and know it inside and out so much so that I almost did that Battery replacement myself and now that I have found the right Video, I will. Have fun!

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March 11, 2022, 10:18 p.m.

Mkay.






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March 11, 2022, 10:15 p.m.

Hi! I’m really tired of the bad battery life I get with my i

Hi!
I’m really tired of the bad battery life I get with my iPhone 12 Pro. I mostly get 5.5 hours which is not very good. My battery health is at about 80 % after 1.5 years of use. I’m thinking to buy the iPhone 13. I’m a car photographer and plane spotter. Of course, I don’t own neither of them, but I just take pictures of random cars I like. Since 60 % of the pictures from my phone are made with the telephoto camera, I really think that it has to show how important it is for me. The 13 series have really good battery life so that’s the only win for me.
I’m really not sure tho. Should I give the extra telephoto camera for battery life? Both of them are extremely important for me. What do you guys think?
I also want to mention that I got the back glass replaced on my 12 Pro so I no longer have my phone water resistant anymore.
For those saying: buy this iPhone or that iPhone, it is better. Yes, the 13 Pro series might be better, but I found a good deal on the 13 and I really don’t want to spend 500 more Euros on the 13 Pro (500€=$550USD).

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14
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March 11, 2022, 10:18 p.m.

13Pro has 3X optical zoom lens. Would seem beneficial. If you replace the batter in your 12, it’ll be much better for about $80.

thanks for the advice. 12 series iPhones have bad batteries so it wouldn’t make a huge difference. After one year I would have to replace the battery again.

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March 11, 2022, 10:18 p.m.

13 pro max is really good camera

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March 11, 2022, 10:18 p.m.

I really only have to chose between keeping my 12 Pro or getting the 13. There is no other option!!! Please understand!!!

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March 11, 2022, 10:18 p.m.

That seems awfully short if the battery was fully charged at the start. Have you tried performing a restore using iTunes or Finder on a Mac?

yes, I’ve done multiple backups directly on my PC and reset the phone without restoring back.

lol Why r u guys hyping iPhone so much? What's iPhone's benefit over android if i start by saying?

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March 11, 2022, 10:18 p.m.

Why don't you just carry an extra battery pack with you?

I have one but it really heavy and I am afraid of losing it.

battery case?

The MagSafe Battery pack does nothing more than just destroying the phone’s battery even more.

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March 11, 2022, 10:18 p.m.

Should get android instead.

yeah, has a look at the S22. Has everything I want but I also have an Apple Watch, iPad, MacBook…
you see where it’s going.
I also really hate Galaxy Watches. They’re nothing more than just pain in my a22hole.

oh, i would buy tab S7 instead of iPad..

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March 11, 2022, 10:18 p.m.

I hear the reg 13 has real good battery life

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March 11, 2022, 10:18 p.m.

far as iphone goes had a 12 pro for 1 year battery health was still 100% it was the longest lasting cell phone i ever owned and ive owned a lot!

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March 11, 2022, 10:18 p.m.

Buy a portable battery. Plug er in.

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March 11, 2022, 10:18 p.m.

13 series has better battery life - that being said you might want to think of investing in a DSLR if you are going to do photography for a living. As great as phones are the sensors are tiny and they work great in a pinch or for average consumers but they are definitely not professional level.

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March 11, 2022, 10:18 p.m.

Mike O'Neil Just enjoy your phone 12 or 13 whatever. You will always have to replace a battery at some point and of u change the battery at Apple your phone will still be waterproof. Why make everything complicated?

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March 11, 2022, 10:18 p.m.

5.5 hours screen on time? Or like overall like it was 100% 5 hours before and it gets completely discharged

yeah. About 5h30min until it gets discharged from 100 % all the way down to 0 %.

thats strange, what i would recommend is get magsafe battery pack or a battery pack and not jump to iphone 13 , iphone 12 pro is overall a better device , i myself am using 12 pro max and the telephoto camera really makes a difference

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March 11, 2022, 10:18 p.m.

I was at the ATT store in serramonte. They have a same going on now if u trade in your iPhone 12 for a 13 u get 1000 off toward a iPhone 13 . It’s like getting a new phone for free. The only catch is you have to sign up for two year service contract . It’s really weird how they do it but worth a try ?? I traded my phone for iPhone 12 . Gd luck

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March 11, 2022, 10:18 p.m.

David funder Just enjoy your phone 12 or 13 whatever. You will always have to replace a battery at some point and of u change the battery at Apple your phone will still be waterproof. Why make everything complicated?






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March 11, 2022, 10:15 p.m.

Hi I bought an iphone 11 pro max with 92% battery capacity 2

Hi
I bought an iphone 11 pro max with 92% battery capacity 2 months ago. I used it for 1 month with no reduction in battery capacity then I moved to another country and it started to reduce 1% every 9 days. I am using my phone for social media apps only with no games. Now my phone is 89%. IOS 14.7.1. Does updating to IOS 15 solves this battery problem? I am wondering if anyone know if this is normal or what’s wrong with my phone please.
Thanks


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18
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March 11, 2022, 10:18 p.m.

Put it in rice

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March 11, 2022, 10:17 p.m.

Just update it bro.
Sometimes it cause of software out of date or some other software problems.
I also bought an iPhone 8 with 85% battery 3 months ago and I just updated it to IOS 15.2 and I didn’t see any Problems with my battery or battery health.

that’s great.
Thank you

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March 11, 2022, 10:17 p.m.

My device does not show the capacity reduction numbers and I am so much happier than a lot of people that use their device as a battery tester. I just - use it.....

mine shows it but i simply don’t care. If its empty i charge it

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March 11, 2022, 10:17 p.m.

yep i've been using this phone for 2 years same thing happened but it fixed with ios 14 update

yes mine is ios 14.7
May i know which phone do you have ?

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March 11, 2022, 10:17 p.m.

Check weather update works to increase health or else sale is ASAP

i read that when updating it reduces 3-5% after updating

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March 11, 2022, 10:17 p.m.

No don’t update it , if you do your capacity probably will be 70-75%.

OMG really !

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March 11, 2022, 10:17 p.m.

The battery has nothing to do with move u made to another country

i mean the voltage difference or something…

oooh I see

pretty much all electronic devices can use dual voltage and it is in fact the charger not the device that is dealing with the voltage.

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March 11, 2022, 10:17 p.m.

Update it will be fine!….soon

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March 11, 2022, 10:17 p.m.

Just use low battery mode

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March 11, 2022, 10:17 p.m.

El cable w el adapter original ?

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March 11, 2022, 10:17 p.m.

4 year old 8 plus


that’s really good
I feel like old iphones are better than the newer ones

I replaced the battery last night

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March 11, 2022, 10:17 p.m.

Range le dans un tiroir

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March 11, 2022, 10:17 p.m.

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March 11, 2022, 10:17 p.m.

My phone is draining very fast now since I updated to iOS 15 tho my bh is at 100% but my battery don’t last anymore

which phone do you have?
So the update is not good for the battery ?
Looks like it varies from phone to another.. someone has got the battery health increased after updating which is weird

12pro max

so the update made your battery worse?

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March 11, 2022, 10:18 p.m.

It’s technology. It’s bound to depreciate with time. You don’t expect it to stay that way forever. Just enjoy your phone and pay little attention to the battery life. And at the right time, purchase a new phone.

Thank you

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March 11, 2022, 10:18 p.m.

Get rid of it immediately, buy a new one

unfortunately I can’t

it’s already 2 years and that’s normal with any phone. If you are so much concerned about the battery and don’t want to buy a new mobile. You can consider replacing the battery from apple service. But 89% is still not a very bad battery health. It’s moderate

i will replace it one day but i am concerning about how it decrease so fat.. 1% in 9 days. Does the voltage difference between 2 countries damage the battery?

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March 11, 2022, 10:18 p.m.

Get the update if available.

I heard that the update is not got for the battery and the battery reduce 3-5% after updating

mine didn’t! I feel like my batter got a boost really! If I never used my phone at all, I’d probably only have to charge once in 24 hours! And even with constant I only drop to maybe 80 percent in 24 hours! I could never do that with the Samsung I used before I got my iPhone!

sorry I didn’t get you.. do you mean the update is good and the battery got better?

mine was good already, but, I feel like it got better yes!

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March 11, 2022, 10:18 p.m.

My 12 pro max has 89% after 11 months






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March 11, 2022, 10:15 p.m.

Battery health from 97 to 92 in 7 days….. after iOS 15 updat

Battery health from 97 to 92 in 7 days….. after iOS 15 update


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24
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March 11, 2022, 10:18 p.m.

I don't understand why the number one reaction is the "
" reaction on these posts

Seems like the majority of people here are a**holes.

well said

I’m an iHole

While I don’t
at the posts, I do find it mildly humorous that people continue to worry so much about the battery health of their devices. I maybe have looked at my 12 Pro Max’s three times in the year I’ve owned it. It’s at 90% but it shouldn’t bother anyone until it gets below the 80% level.

exactly this

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March 11, 2022, 10:18 p.m.

I’m on 99%. Thinking about switching to android.

but why

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March 11, 2022, 10:18 p.m.

Just stop looking at battery health. Problem solved

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March 11, 2022, 10:18 p.m.

Why are you watching your battery health so hard? It’s gonna decrease. The update didn’t affect your battery health at all. Batteries lose capacity as they age. There’s nothing you can do about it. Just use the phone and when the battery health gets below 80% either replace the battery or replace the phone.

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March 11, 2022, 10:18 p.m.

It’s amazing how many android users are in this iPhone group…

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March 11, 2022, 10:18 p.m.

If you're so mad, just switch to Android. You won’t have battery problems

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March 11, 2022, 10:18 p.m.

iPhone 12 Pro Max battery health still at 100% since first day of release I had it

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March 11, 2022, 10:18 p.m.

100 To 97 In 3 Days IOS 15

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March 11, 2022, 10:18 p.m.

Am I missing something I’ve never really looked at my battery health until I joined this group. What’s the big deal about it?

there is no big deal with it. We get questions like this a lot. Batteries lose capacity as they age. It’s perfectly normal. Not sure why so many people ask questions about it because they get the same answers every time

I’m not sure either. I don’t get the big deal with and all these posts asking about it.

I’m pretty sure losing 5% battery capacity in a week is a big deal. Not like it happened in the span of a year.

it’s really not a big deal no. After updates the battery health recalibrates and can go up or down. If it dropped 5% then it wasn’t accurately reported when they first looked at it and was updated to a more accurate number the next time they looked at it. Also, more things could’ve been at play here. Like they could’ve been using their phone in temps that were to hot for it or doing other things that could cause damage to the battery. You never know. In typical usage scenarios there’s no reason at all whatsoever to even bother looking at your battery health for your first year with a phone

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March 11, 2022, 10:18 p.m.

Yes it is beacuse of ios15 we had same this issue

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March 11, 2022, 10:18 p.m.

Mine did the same thing! iPhone 11 is what I have

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March 11, 2022, 10:18 p.m.

I've had my iPhone XS for 2 years and battery health is still at 100% I used my phone for hours sometimes

say what!!??? No way that can’t be true

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March 11, 2022, 10:18 p.m.

92 for me as well and not because of the ios 15

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March 11, 2022, 10:18 p.m.

How old is your I phone 12 had mine since may this year 100%health still
about 5 months old now still 100 % battery health

don’t worry it will directly reduce to 85 or 90

mine dropped to 99% after six months

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March 11, 2022, 10:18 p.m.

Not ios 15 lmao battery just ages

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March 11, 2022, 10:18 p.m.

so u expecting the battery life to be 100% all the way? I wished

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March 11, 2022, 10:18 p.m.

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March 11, 2022, 10:18 p.m.

100% to 96% on iOS 14 in a month, iPhone 12. Phone hardly used as iPad is main source of getting work done. Don’t obsess over the battery health. iPhone 7+ (that I upgraded from and used by my 9 year old for gaming and YouTube) 82% for the last year and he charges daily.

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March 11, 2022, 10:18 p.m.

just turn off ur phone and switch to android.

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March 11, 2022, 10:18 p.m.

mine (XS) dropped from 82 to 78 in like two days lol but idc

bad

100%-93%with 5month 12promax

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March 11, 2022, 10:18 p.m.

Seems it’s common as it happened to me and seems funny mates are joking
is it funny??!!

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March 11, 2022, 10:18 p.m.

told ya leave well enough alone

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March 11, 2022, 10:18 p.m.

Mine also
86 to 84 in just 2 days

How To Set Changing Wallpaper On iPhone iOS 15 - Changes On Charge|Changes Daily !

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March 11, 2022, 10:18 p.m.

same here 100 to 96 in just 5 days… 12promax

How To Set Changing Wallpaper On iPhone iOS 15 - Changes On Charge|Changes Daily !

you look at your battery health daily?






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