Help me a problem was detected with the truedepth camera. face id has been disabled

Sept. 18, 2021, 3:17 a.m.

Anyone who can help me here

a problem was detected with the truedepth camera. face id has been disabled

Sept. 18, 2021, 6:20 a.m.

erase all content and settings, if it does not work after, then you’ve got a hardware issue.
On all units except the 12-series, you need a whole unit replacement. If it’s an iphone 12 series Apple can replace the rear system which is cheaper than a replacement unit. It it is within warranty and without damage they will repair/replace free of charge.
If you don’t care about warranty you can get the actual faceID sensor repaired by microsoldering. you’d have to search for companies that provide this service in your area

thank you will do that

Sept. 18, 2021, 6:43 p.m.

As the message says, there seems to be a problem with the TrueDepth camera.

Back your iPhone, then reset your iPhone. If you still get the same message, your iPhone needs to be repaired. Take it to the nearest Apple store or authorised repair centre.

Sept. 11, 2021, 11:19 p.m.

You replace recently something in phone?

Sept. 11, 2021, 11:19 p.m.


Sept. 18, 2021, 9:25 a.m.

It’s permanent damage of face ID


Sept. 18, 2021, 4:06 p.m.

It’s a bug, wait for update.

Sept. 18, 2021, 6:06 p.m.

Let try to Reset all settings and do it again

Sept. 18, 2021, 11:52 p.m.

you need a new phone or face id repair, once face id breaks you can’t get it back

Microsoldering can fix it. Just need to use the original flex cable

thank you

You are welcome

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