Thinkpad: How do you guys feel about adding to the warranty when purchasing a new

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Oct. 9, 2022, 7:17 p.m.

How do you guys feel about adding to the warranty when purchasing a new ThinkPad?

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14
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Oct. 9, 2022, 7:17 p.m.

Personally I always add 3 year next day onsite warranty and have actually used it on almost every laptop. The onsite means the tech shows up at your place instead of you shipping it to the depot and losing physical control over your data. As a side benefit at least once the onsite tech has messed up the laptop so badly that Lenovo had to replace the whole laptop with a new current model - yeah that was a pain, but free upgrade!

Wow insider tip! Hehe.

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Oct. 9, 2022, 7:17 p.m.

I bought a 10 year old ThinkPad, no need to worry about the warranty >:)

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Oct. 9, 2022, 7:17 p.m.

If it is a Lenovo warranty great I have it on mine and I am an IT professional and repair them daily but with the onsite and damage I am set. If it is a 3rd party proceed with great caution I have had several customers over the years with 3rd party warranty and all it did for them was make their bank account balance lower.

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Oct. 9, 2022, 7:17 p.m.

I never had and I guess I never will buy a brand new ThinkPad from store. I always buy used ones, replace battery if original one is bad and if original warranty still is active, I try to extend it. That way my X260 warranty ended in 2021.

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Oct. 9, 2022, 7:17 p.m.

I got a 3 year extended warranty with accidental coverage. I personally find value in the extra protection. It’s peace of mind. If you call Lenovo’s sales team you can usually negotiate a better price than what you would otherwise pay.

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Oct. 9, 2022, 7:17 p.m.

I am going to buy an extended warranty as I have only owned my Lenovo for a few months and it’s been in the shop for 3 weeks waiting for parts. Can’t trust the makers if it breaks down in 4 months

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Oct. 9, 2022, 7:17 p.m.

I've extended the warranty on my workstations religiously for 10 years or so.

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Oct. 9, 2022, 7:17 p.m.

I’ve always gotten a 3 year on-site warranty but in 15+ years I’ve never had to exercise it once so I’m starting to wonder if it’s not a waste of money. Peace of mind anyway I guess. But I bought a 3 year warranty for my W530 and used it for 8+ years with zero issues. 😂🤷

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Oct. 9, 2022, 7:17 p.m.

I've never bought the extra warranty. I've had plenty of problems, but all the standard things that Lenovo will never fix.

what sorts of problems have you had that wouldn’t be covered under warranty?

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Oct. 9, 2022, 7:17 p.m.

Necessity imho. Because Lenovo customer service is BS even with Premier Support

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Oct. 9, 2022, 7:17 p.m.

I never purchase extended warranties anymore. It took two times of companies trying to weasel out of honoring their warranties to give me the hint never to trust them.

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Oct. 9, 2022, 7:17 p.m.

I generally don’t buy warranties. I retired my last Thinkpad after 8 years and it never had a problem. My current one is one year old. Before these, I had a used one that also never needed repair.

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Oct. 9, 2022, 7:17 p.m.

It’s a high profit item for Lenovo and only worth it if you need it. Like all insurance.

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Oct. 9, 2022, 7:17 p.m.

Well, I did have a problem one day, on my P1 Gen1. The planar died. Shortly after the regular warranty ran out. First time I just didn't tear my ThinkPad apart and just find a spare part. This time it would have cost me dearly, because these planars are expensive. And I calculated what I had paid in extended warranty through the years, and just this single instance made it worth while.

That is what insurance is for. I pay to be insured for things like this. Shit happens. It always happens. To everyone.




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