Thinkpad T490: Does anyone have any tips on how I can resolve this?

Oct. 11, 2022, 1:59 a.m.

Hi everyone, I bought a used thinkpad t490 and I'm having problems.
The computer works normally but the camera, the speaker and the fingerprint don't work, I've reinstalled the operating system several times also I've installed the driver update tool and tried
install manually but it doesn't work.
The notebook is in great condition so I suspect it is a driver problem, it has only 1300 hours of use.
I'm trying to download the lenovo system through the tool available but it always gives an error.
Does anyone have any tips on how I can resolve this?

Oct. 11, 2022, 1:59 a.m.

install win10

I just got out of 10

or try
uninstalling driver then trouble shooting

you're on win10?

I was, I tried everything on win10 and no success so I'm trying on win11

Devices do not appear

they worked before?

I don't know, I just got the notebook, the seller said the speaker and the rest worked.

I opened it and did a visual analysis on the board, and it seems that it has never been touched, I tested the resistance of the speakers with the multitest and they are ok too.

i think it's hardware issue, like System can't detect them. contact the seller 😬.

I'll have to do that, thanks!

Oct. 11, 2022, 1:59 a.m.

on older thinkpads (i'm not sure in your model), you can disable these in the bios. you can give it a try!

Thank you very much, I had a security option in the BIOS and the mentioned options were disabled, thanks

im glad for you! enjoy~

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